Your online doctor appointments are provided by experienced and qualified emergency doctors and general practitioners. Here, the doctor patient relationship is paramount. Our online doctor's consultation can be kept completely separate from government, insurance and other health providers to ensure your complete privacy.
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Our telehealth doctors put the individual person at the very centre of what we do. Privacy and confidentiality are the foundation stones of our service, on which we build trusted relationships through effective communication. We strive to deliver the highest levels of online services that can be expected of medical professionals and we offer after hours doctor services too.
With years of experience, our medical professionals will provide you with private, personalised and professional medical services and health advice. They will create a personal treatment and recovery plan that's right for you. Our online doctors are highly qualified and experienced in delivering on-line care through telehealth technologies.
Not only will our doctors advise on and help treat your existing conditions, they will also work to maximize your health through preventive health strategies. We will strive to improve your quality of life and achieve your wellness goals, whilst providing responsive acute care whenever it it needed.
Online consultation with a qualified telehealth doctor that involves, as required, a review of your medical history and presenting problem. Includes discussion of symptoms and signs, advising on diagnosis and management, ordering tests and investigations and prescribing medication. Included in our telehealth doctor fees, we can also facilitate referrals to other practitioners, providing any certificates and arranging follow ups.
A long telehealth online consultation with a qualified doctor involves, as required, a review of your medical history and the presenting problem. This telehealth appointment fee also means we can include a longer discussion of symptoms and signs, advising on both diagnosis and management. We can order medical tests and investigations, prescribe medications and facilitate referrals to other practitioners. Our telehealth doctors can also provide any relevant certificates and arrange follow ups.
We all experience challenging emotional issues at different times. We can’t always deal with these on our own. If you feel you need help and it’s not an emergency, it’s best to speak with a doctor.
When you speak with a telehealth doctor, they’ll assess what help you need. This could include:
• Making a mental health assessment
• Creating a mental health treatment plan
• Referring you to a psychiatrist or other mental health professional
• Giving you a prescription for medicines to treat depression or anxiety.
Medicare rebates are available.
These telehealth appointment fees apply for overseas visitors without a Medicare card. This is an online consultation with a qualified doctor that involves, a review of your medical history and presenting problem, discussion of symptoms and signs, advising on diagnosis and management, ordering tests and investigations, prescribing medication, facilitating referrals to other practitioners, providing any certificates and arranging follow up.
For patients who are seeking medical assistance to achieve lasting weight loss.
At the first consultation the doctor will go through your questionnaire, your history and discuss options that could be suitable. At the end of this you may need to have some blood tests, or other investigations or referrals organised.
We will then have a review appointment with you to confirm the best treatment plan and implement a follow up programme for you.
Hair Restoration:
There are many forms of hair loss, but androgenic alopecia is the commonest form of male pattern baldness.
Oral treatments for this have been available for many years, but due to side effects not everyone can tolerate those treatments. Fortunately there are now topical solutions that are effective and have fewer side effects.
It is not only males that can have issues with hair loss. Females can also benefit from a range of therapies and topical treatments.
Smoking Cessation:
The serious effects of smoking on our health are well known and you may have been thinking about quitting, but have not yet made the commitment.
The good news is that your body will begin to repair itself as soon as you quit, no matter your age. One of the most important things is for you to understand what your triggers are and how to avoid them.
In addition, there are a range of treatments that are available on prescription and supported under medicare that can help you to quit the habit.
After registering with Private Medical and securing your appointment slot, you will need to provide your telehealth appointment payment prior to your consultation. After booking your telehealth consultation time, you will be sent a link via email and SMS to our payment gateway.
Prior to your online doctors appointment, you will have provided a completed health information form beforehand. This is so the doctor is aware of the reason for your telehealth appointment and your health background.
Payment for Your Telehealth Appointment
Your online telehealth appointment can be paid with a credit or debit card payment.
Telehealth doctor appointments can be cancelled with 24 hours’ notice, or a cancellation fee applies (see our Cancellation Policy).
Face to Face Telehealth Appointment with a Doctor / GP
During your call you talk face to face on video with the doctor / GP, as you would in a consulting room. Advice, treatment, and management options are discussed, tests may be ordered, and prescriptions and medical certificates written. The price is the same even when an after hours doctor appointment is provided.
A follow up appointment may be arranged, or if required a referral may be made to another practitioner. Telehealth online doctor consultations are typically 15 minutes, and these can be extended for further 30-minute periods if required.
Private Medical's services to you are kept strictly private. However, should you wish to access Australian Medicare and Pharmaceutical Benefits Scheme rebates on referrals and prescriptions then you will need to supply your Australian Medicare Number. When you make a rebate claim Medicare keeps records of these transactions under your Medicare account.
There may be specific instances where you could claim a Medicare or other rebate for our services, However, as these instances are defined by the Government and change from time to time, your eligibility for this will be determined at the time of booking. Your private health insurance provider may also provide rebate through Extras cover. A receipt will be provided after each telehealth consultation that you can use, if required, to make claim.
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