PM Health HUB

Telehealth News & Blog

Managing Chronic Illness Appointments with Telehealth

May 2023

The ongoing management of chronic illness requires a lot of time and energy. It can feel all-encompassing, whether you are the patient or the caregiver.

Telehealth is a way to access flexible chronic care appointments from your home, helping alleviate some of the hardships you may face. We can support you with treatment, check-ups, and personalised strategies to minimise the impact that chronic conditions impacton your day-to-day life.

Use this article to learn more about telehealth appointments and how they can help manage your chronic illness.

What is telehealth?

Telehealth is a way to access GP consultations via virtual technologies.

In  the video call appointment, our skilled clinicians can assist you or your loved ones with the management of chronic illnesses, including:

●      Asthma and allergies

●      High cholesterol

●      High blood pressure

●      Long-term weight, diet and exercise management

●      Musculoskeletal conditions

●      Diabetes

●      Thyroid disease

●      Life-long mental health conditions

Unfortunately, we cannot assist in conditions requiring immediate medical intervention or, in instances requiring close visual and physical examination.

However, in cases where telehealth is appropriate, it can bebeneficial for managing chronic illnesses. Let us explain why.


Access convenient appointments.

Persisting illnesses are often debilitating and exhausting, which makes even small tasks a considerable effort.

What’s great about telehealth is that the appointments are virtual, meaning you can take the call from the comfort of your home. It saves you the trouble of travelling to an appointment, which can be draining and use precious energy.

Our 12-hour service ensures that appointments are more frequent and flexible than standard GP working hours, meaning you won't have towait as long to see a medical professional.

Simply choose a date and time that is convenient for you and receive the care you need, when you need it.

Book an appointment online to see our availability, or call 135 001 to book over the phone.

Personalised Chronic Care Services

Management of chronic care is a key area that Private Medical doctors focus on.  Our experts work with patients and carers to control and minimise the impact of chronic conditions and promote the best standard of living.

Here are some ways we can help manage chronic illness via telehealth.

Implementing personalised strategies.

To help you manage your chronic illness or prevent it from worsening, our doctors will develop personalised strategies and suggest practical ways to implement them into your life.

Depending on your illness, this could include gentle exercise, diet plans or therapy treatments. Our doctors will monitor your progress and finely tune the strategies to help you reach the best possible outcome.


Our healthcare professionals can order tests and prescribethe necessary medication for your treatment. We can then send the prescription to a convenient pharmacy near you.

If your appointment qualifies for a Medicare rebate, you can link your Australian Medicare Number to your prescription for subsidised costsand reimbursements from the Pharmaceutical Benefits Scheme.

A professional second opinion.

It’s sometimes beneficial to receive a second opinion on your chronic condition from one or more of our experienced clinicians. With telehealth, you can choose which doctor you would like to speak with and explore different options for your healthcare. A doctor of your choice at Private Medical can review your results and care plans and provide an expert second opinion.

Ongoing Support for Carers

At Private Medical, we also extend our care to the family or carers of the patient with a chronic illness, as it is a situation that can impact loved ones too.

Explaining your condition to close connections can be difficult,especially if you’re over loaded with information or dealing with symptoms like brain fog.

By using a family doctor, you can coordinate your care, and your family, friends and carers will be able to receive advice for managing and understanding your condition.

This support will alleviate pressure on your relationships and help you manage your condition together.


Mental health treatment

Aside from the pain, chronic conditions can be isolating,interfere with your daily commitments and disturb your concentration levels.

As a result, you may experience mental health difficulties such as anxiety and depression. These negative psychological struggles can impact patients and carers alike.

To alleviate these problems, we provide mental health appointments and promote preventative measures to reduce the likelihood of mental health issues in the future.

If this sounds like a route you would like to explore, Book a Mental Health Appointment. We arecommitted to finding the best outcomes for your well-being and are here tohelp.

Speak with our friendly team

Please do not hesitate to contact us to learn more about our chronic care appointments.

We are keen to help you find the best way to manage your condition and make your telehealth experience as smooth as possible.

Get in touch via our online contact enquiry form by emailing or calling us on 135 001.

Subscribe to our newsletter

Private Medical distributes a monthly e-newsletter about telemedicine and health care in the digital age.
Please sign up to receive your copy.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.