Telehealth is the place where technology and healthcare meet, and it’s revolutionising how medical consultations take place.
With Private Medical’s telehealth service, you can enjoy this efficient, flexible and accessible way of communicating with your healthcare professionals with ease.
Curious to know more about the benefits of telehealth? Here, we will take you through the advantages of telehealth and provide you with more information about us and what we do.
What is telehealth?
Telehealth is remote professional healthcare mediated through the power of technology - phone calls, video call sessions, and other online services are used to provide medical assistance.
Rather than completely replace face-to-face consultations, it supplements the existing healthcare system, allowing you to receive help where and when you need it.
Patients can access telehealth for diagnosis, treatment or prevention services and can speak to a variety of healthcare providers, including:
● General practitioners (GPs)
● Nurse practitioners
● Mental health professionals
What are the benefits of telehealth?
See below for the main advantages of choosing telehealth to handle your private healthcare.
✓ Increased medical access
Do you live in a rural, remote area? Or does your health and ability make it difficult to see a doctor physically? Unfortunately, you’re not alone - physical access is a massive barrier to healthcare that impacts many people.
With telehealth, you can take your consultation wherever you wish because technology brings the medical provider to you.
✓ Convenience and flexibility
Telehealth offers a convenient way to schedule essential medical consultations that fit conveniently into a patient's busy and sometimes unpredictable lifestyle.
With our online healthcare service, patients can access medical consultations from the comfort and safety of their homes in their own time.
Here’s how the Private Medical telehealth service works in three simple steps:
1. At Private Medical, patients have two options for booking their consultation - they can either speak to our friendly team over the phone or schedule their appointment themselves on our website using our Book Appointme link.
2. Upon booking your appointment, we'll send a confirmation message by SMS and/or email, along with a link to click at your appointment. This link will allow you to join your doctor for your private online consultation.
3. When the time of your appointment arrives, click the link and begin the consultation! Our qualified Australian GPs will then share the necessary scripts, certificates, or referrals directly with you or via your chosen pharmacy or specialist.
✓ Reduced waiting times
Telehealth eliminates the need for patients to wait for long periods before meeting with a medic or healthcare provider.
Instead, you can connect with a doctor instantly and remotely at a scheduled time, sidestepping delays and long wait times in a doctor's office or hospital.
The benefit of this is that you are less likely to need to take time off of work or away from your daily routine to receive your necessary medical care.
✓ Increased safety
Having the option to take your consultation from the comfort of your own home minimises the number of people who need to visit a medical facility.
As a result, there is less likelihood of overcrowding and less exposure to infectious diseases. Again, we’ve seen how beneficial this has been with social distancing during the pandemic.
Also, with less congestion and fewer people in waiting rooms, doctors and nurses can work more effectively, access more resources and provide better care.
Who can use telehealth?
To qualify for GP telehealth services, patients must have had a face-to-face consultation with their GP (or another GP from the same practice) 12 months before their telehealth service. However, there are some limited exceptions to this rule.
We’re happy to answer any questions, requests or comments you may have regarding your eligibility or our private healthcare services.
Simply contact us via our online form, email email@example.com or phone 135 001.